The gate Arab news technical
After the great success of the initiative “a day without service centers” adopted by Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, launched the Department of Finance, Government of Dubai, in October last year, announced the authority dsoa, the regulatory body oasis, Dubai silicon, the city’s integrated free zone technology, announced the launch of the initiative “did” which aims to take advantage of digital transformation to facilitate the access of customers to the oasis on all services and transactions over the internet.
Launched the initiative today, Dr. Mohammed Al zarooni, vice chairman and CEO of dsoa, abdulrahman Saleh al Saleh, Director General of the Department of Finance, Government of Dubai, in the presence of officials from both parties.
Said Dr. Mohammed Al zarooni: “the initiative is one of the most prominent strategic objectives of dsoa 2021, which are based on the UAE vision 2021 and the directives of the wise leadership that Dubai is the smartest and happiest city in the world, we in power are committed in our efforts to achieve sustainable growth and attract new partnerships in all sectors and specifically companies that operate in the field of technology to strengthen cooperation with and contributing to the march of Dubai and the UAE towards ensuring sustainable development”.
Al zarooni added: “the digital challenge through the replacement of the center for customer happiness initiative did not mean we’ll stop service business partner, we’ll serve our traditional to smart services and get to please all segments of society to suit their needs, taking into account the needs of Older Persons and the owners of carefree”.
For its part, confirmed al-Saleh, the keenness of the Department of Finance to proceed with its vital role in the development of the Emirate of Dubai, which aims in one of its fundamental dimensions to get to the government paperless by the year 2021, a commitment to the schedule specified by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, praising the cooperation shown by Dubai silicon oasis authority in this area, turning it to be one of the early efforts which succeeded in the complete digitization of its services.
The launch comes directly to you following the successful experience of stop working within the Service Centres for a temporary period to encourage customers to use digital services and to sensitize them to the ease of its use, which participated in the oasis in the first time in October 2017 with more than 34 on the other of the Chambers, institutions and government bodies as well as the number of parties in the private sector, in the framework of the initiative of the Department of Finance “on it service centers”, then the re-trade a second time in January 2018 for a period of 5 days.
Received the two first and second the highly acclaimed companies working in the oasis of their number 2459, which encouraged the oasis to transform the center “customer happiness” to the ward reception to guide the customer and help them to complete transactions across channels, oasis smart, assured the keenness of the authority to the oasis on training and qualifying its employees keep abreast of the latest technological developments that are perpetuated by the authority in providing its services.
This initiative supplements efforts of the Dubai silicon oasis Authority’s efforts in the consecration of the place of peace, a Smart City integrated provides all its services through digital technologies that save time and effort to complete all transactions with the highest levels of quality and satisfaction to its business partners.
Therefore launched the Oasis recently portal updated customer which allows them to use more than 340 service, and oasis on the organization of training sessions for customers to ensure effective use of these services.
Thus all the services of Dubai silicon oasis authority are available across channels smart fully, and through this portal to pay customer service fees all by using the e-wallet and new applications to follow its status.
As the Oasis allocate your deposit Automatic to add balance to e-Wallet customers, the industry specifically to meet the needs of its customers around the clock and put it in the main building of the dsoa.
Dubai silicon oasis authority know full digital control of its services