The app “Messages” is a private development of Google, which by default is preinstalled on most smartphones running Android, has recently suffered from several serious bugs that prevent comfortable use. According to users who are faced with failures, they noticed that their messages disappear from the apps themselves, and the sender even a single incoming message may change to another in an arbitrary order, inserting the recipient’s misleading. We tried to figure out what’s going on and whether this is somehow a fight.
As in WhatsApp to write in italics, bold and cross out words in messages
As shown by the analysis of the situation, the problem with the loss of individual messages in the Messages app stretches back to January 2019. That is, it’s been over a year, Google did not bother to fix anything. In this case, apparently, the problem is fairly widespread, affecting users of different smartphones. However, most in the list of devices Google Pixel, Huawei, Motorola and HTC. Their owners complain of the problem often. But the reason for the selectivity might be that they come with pre-installed application “Messages”, whereas other vendors prefer to use their own developments.
On Android messages deleted themselves
The users themselves faced with the problem, note that the messages are removed selectively and without regard to any reasons. For example, the application may be lost as a dialogue and its separate fragments. Because of this, many lose access to the recovery password or other data, usually to be sent by SMS. However, even the approximate time interval from the receipt of the message before deleting it to compute failed because all you notice is the loss of messages at different times, and do not follow it relentlessly.
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Another problem is the spontaneous substitution of the sender in the already received messages. The app just changes the name of the subscriber who sent the message is actually addressed to casual contact from the address book of the user. At the same time, fortunately, change the names only after the fact. That is, at the time of receipt of the message, it has the correct details, so declarations of love from the second half won’t be coming from Google, “Vkontakte” and other services or subscribers.
How to reset the app cache on Android
Despite the fact that Google regularly ignores the problem for a year now, local experts from time to time share tips on how to fix it. Of the most popular and apparently effective, note the deletion of the application with re reinstallation from Google Play (download) or deletion of caches, which sometimes can really interfere in the work of software and prevent its functioning.
- To delete the cache, go to “Settings” — “Applications”;
- Look in the list of installed application “Messages”;
- Go to Messaging and go to “Memory”;
- Here, find the button “Clear cache” and delete all stored data (the app itself and stored messages will remain in place).
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Personally, I am neither with one nor with another problem not faced, and because of the efficiency of their elimination by deleting the cache can not vouch. However, as practice shows, some Android users and it really helps. However, in my opinion, the degree of utility in solving problems deleting the cache fairly close to my phone. But, in fact, a cache is just data files received by the app during operation; removing them can hardly lead to the restoration of damaged functions. So I would advise just to do a backup, to be able to recover deleted messages.