What to do when is not working “OK Google”

You say “OK Google” and nothing happens. Sorry. But we will try to deal with the problem. There are several reasons why your Android smartphone might not react to this voice command.

Language settings

Make sure that the smartphone understands you. This should be set to the correct language interface and applications.


It is likely that the smartphone would love you to understand, but he just can’t hear you. Listens to the smartphone via microphone. You must make sure that the microphone is in working condition. Try to record a video and check the operation of all microphones.

Bixby and S Voice

Voice assistants from Samsung don’t know the command “Ok Google”. If you use a smartphone Samsung and want to help Google, disable other voice assistants.


For voice commands to the smartphone requires a connection to Wi-Fi or cellular data network. Make sure there are no problems.

I hope this was helpful.

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